Question 1

Do you provide transfers to destinations outside of El Calafate?

Accepted Answer

Yes, in addition to our usual destinations, we offer transfers to other locations in the region and Patagonia. Contact us for personalized tours.

Question 2

Are the transfers shared?

Accepted Answer

No. The vehicle is assigned exclusively to your booking. It is not shared with other passengers.

Question 3

How far in advance should I book?

Accepted Answer

We recommend booking as far in advance as possible, especially during peak season. However, you can also check availability with us on the same day.

Question 4

What happens if I need to change the date or time?

Accepted Answer

Changes are subject to availability. Please let us know in advance so we can reschedule the service to suit your needs.

Question 5

What are your service and customer service hours?

Accepted Answer

Our transfers are available 24 hours a day, every day of the year, with prior reservation.Customer service and inquiry management are available Monday to Saturday from 9:00 a.m. to 8:00 p.m., and Sundays from 10:00 a.m. to 8:00 p.m.

Question 6

How many passengers and how much luggage can you accommodate?

Accepted Answer

The service is tailored to the number of passengers and the amount of luggage. Please provide this information when making your inquiry so we can assign the vehicle best suited to your needs.